

“Is the staff who is supporting and providing care and services finding fulfilment in their work?”.“When we deliver care, are we doing so efficiently, or in such a way that reduces the overall cost / increases the value for money?”,.


After all, patients/customers will choose another provider if their experience is poor, profitability will suffer if costs outstrip income, and, if the outcomes of the service do not deliver what is promised, the reputation of the organisation will be damaged. Of course, they are all right, as their CEO might demand that all three objectives are achieved. Measuring value, however, is notoriously subjective - a Finance Director might describe value in terms of bottom-line savings or increased efficiencies, an Operational Manager might see value as achieving results (successful surgery), and a Customer Services Director will view this in terms of patient/customer satisfaction ( Patient Reported Experience Measures ). However, at Objectivity, we want the project to not only be successfully delivered, but for it to add value.
#QUADRUPLE AIM HEALTHCARE SOFTWARE#
Whether a client asks us to develop a software solution for them to improve efficiencies, or an application to better support patients receiving care at home, we’re willing and able to help. The Quadruple Aim of Healthcare is a major source of inspiration for us at Objectivity when working with our healthcare clients.

It’s fair to say that (elsewhere) some technology solutions have attracted attention for being implemented without fully understanding the system-level problem they seek to address. Of course, we need to deliver results - therefore, it’s tremendously important to not only share values with our clients, but to ensure that we communicate and agree on common goals. We’re privileged to be able to work with amazing, innovative clients that share our values and strive to do good.
